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Private beta · Slack, Gong, email and Zapier

Every piece of customer feedback, turned into what to build next

Slack threads, sales calls, forwarded mail and Zapier land in one place. Ask questions about all of it, get answers that cite the feedback behind them, and turn those answers into roadmap items, PRDs and work in Linear.

app.actify.io/dashboard
Insights
Actions
Feedback
Collaboration
Settings
Integrations
Slack
Gong
Email
This week
128
items this week
Needs review
6
low confidence this week
Actions
3
scheduled this week
Feedback Trends
Need better export options for reports
Feature
24
Dashboard loading time is too slow
Bug
18
Mobile app crashes on iOS 17
Critical
42
+47 insights today
Auto-tagged
128 items this week

Feedback in from four sources · Delivery out to Linear

Slack
Gong
Email
Zapier
Linear

Everything customers said, in one place you can question.

Feedback arrives in half a dozen places and gets read by nobody. Actify collects it, organises it, answers questions about it, and turns those answers into work.

One place for every signal

Slack channels, Gong calls, an address you forward mail to, and anything else through Zapier. Uploads and pasted notes land in the same place, classified by topic and sentiment on arrival.

4
Sources in
None
Manual tagging
See how it works

Answers you can check

Ask Aktis anything about what has come in and get an answer grounded in the feedback itself — with the quotes it drew on, so you can read the source rather than trust a summary.

Every answer cites the feedback behind it
Semantic search across everything ingested
Low-confidence classifications go to a review queue
Actions

From answer to work

The questions worth most are the repeated ones, and those are exactly the ones nobody remembers to ask. Write one in the same words you would use with Aktis, and Actify asks it on schedule — then act on what it found.

Weekly enterprise summary · Mondays 08:00
Filed to your library as a report
Emailed to whoever wrote the action
Drafted as a PRD from the quotes
On the roadmap, carrying its evidence
Sent to Linear
The AI Knowledge Layer

One searchable memory of everything
customers said

Every item that arrives is embedded, so the same problem is findable whether or not it shares a word.

Every source, one place

Slack, Gong, forwarded email, Zapier, CSVs and uploads — organised the same way, whatever they arrived as.

Found by meaning

Related feedback groups without sharing a keyword.

Grounded, not guessed

Every answer cites what it read, and says so when the feedback cannot answer the question.

Actify AI knowledge graph
Slack threads
Gong calls
Forwarded email
Uploaded docs
Zapier events

From scattered feedback to an answer

Four steps, and the last two are the only ones you do more than once.

1
Step 1

Connect where feedback already arrives

Choose the Slack channels worth watching, connect Gong, forward mail to an address of your own, or send anything else through Zapier. Uploads and pasted notes land in the same place.

2
Step 2

Actify organises it

Every item is classified by topic and sentiment and embedded for semantic search, so related feedback groups whether or not it shares any words. Anything the classifier is unsure of goes to a review queue rather than being quietly guessed at.

3
Step 3

Ask Aktis, or schedule the question

Ask Aktis anything about what customers have said, and read the answer with the feedback it cites. A question worth asking every week becomes an action, and the answer arrives without anyone remembering to ask.

4
Step 4

Turn the answer into work

A roadmap item carrying the feedback that justifies it. A project holding its goal, its evidence and its artifacts in one place. A PRD drafted from the quotes that argue for it, and delivered to Linear. The reports that follow arrive on a schedule.

Private beta

Build what your customers

actually asked for

Bring every channel into one place, ask it anything, and leave with a roadmap you can point at the evidence for. We are onboarding a few teams at a time.

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